Download a new Synaptics driver from their website. Right click the Windows Start button and select Device Manager.
Some users have said that changing the drivers has completely fixed the issues they were having with the touchpad. However, if you like you can try the information below. Change the touchpad drivers on the Dell XPS 13 Dell recommends keeping the Windows default drivers as they are the correct ones for the touchpad. Slow the Select a pointer speed down incrementally until you find a setting you like. Select the Pointer Options tab in the new window. Select Additional mouse options in the right pane. I've found a few posts about this but none have a resolution, and I don't have two days to waste wiping the hard drive and reinstalling all my software and reconfiguring all my settings, just to prove to Dell support that it won't fix the issue.īelow are some things to try and resolve the issue with the touchpad if you cannot format and reinstall Windows right now.
The advice from Dell the last time was to reinstall the operating system, but this issue has survived two complete laptop replacements and at least a couple of reinstalls on this hardware. The only way to fix it is to reboot the laptop, I'm so used to turning it off and back on using the keyboard i could probably do it blindfolded, it's ridiculous.
